Personal Information means any information about an individual from which that person can be identified. It does not include information where the identify of a person has been removed.
Amanda J Green is required to notify you of this information under data protection legislation. Please ensure that you read this policy (sometimes referred to as a ‘Privacy Notice’) and any other similar notice Amanda J Green Ltd may provide to you from time to time when it collects or processes personal information about you.
How we collect information?
We obtain personal information from you when you enquire about our activities, send or receive and email or otherwise provide us with personal information.
What information do we collect?
The information we collect may include:
- Name, email address, postal address and phone number.
- Information relevant to enable the performance of the contract with you or your organisation.
How we use this information
We will only use your Personal Information where the law permits us to. The following circumstances are those where your Personal Information is most commonly used:
- To enable the performance of the contract we may have with you or your organisation;
- To provide you with the services, products or information you have requested;
- To contact you about services we offer and resources we provide;
- For administration purposes;
- To comply with a legal obligation or where we have another legitimate interest in doing so.
We may need to share limited data, for limited purposes, with our third party service providers for the purposes described above. We require such providers to respect the security of your data and treat it in accordance with the law.
We will never sell your personal information.
In addition to the information we hold above, certain information is collected automatically when you visit our website. This involves the use of a cookie that collects anonymous data traffic which includes, but may not be limited to:
- The internet domain or IP address from which you access our site.
- The type of browser or operating system used to access our site.
- Referrals from internet search engines.
- The pages visited.
- The documents downloaded.
- The time spent on our site.
This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
If you wish to browse our website anonymously please OPT OUT of Google Analytics using the following link: Google Opt Out
How we protect your personal information
We have appropriate physical, electronic and administrative procedures in place to ensure that your information is secure, accurate and up to date. We limit access to your personal information to those who have a genuine need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
How long we keep your information
We only keep your information for as long as is necessary for the purposes for which the personal information is processed, including satisfying any legal, professional, accounting or reporting requirements.
We seek to ensure that our information collection and processing is always proportionate – that is, we only collect and process what we need to, and we only store it for as long as we need to. We will notify you of any changes to information we collect or to the purposes for which we collect and process it.
Where it is necessary to keep your data for longer than the stipulated retention period your Personal Information will be anonymised so that it can no longer be associated with you. In this case we may use such information without further notice to you.
Your legal rights
You have the following rights:
- The right to ask what personal data we hold about you;
- The right to ask us to update and correct or delete any out-of-date or incorrect personal data that we hold about you;
- The right to opt out of any marketing communications that we may send you.
To exercise any of the above rights please contact firstname.lastname@example.org.
You will not have to pay a fee to access your Personal Information, but we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We have security measures in place to ensure that those making access requests have the right to do so and that Personal Information is not disclosed to someone with no right to receive it. This may require us to ask for specific information from you to help us confirm your identity and ensure your right to access the information.
Changes to what we do
We regularly review and, where necessary, update our privacy information, policies, procedures and privacy notices. If we plan to use your personal information for a new purpose, we will update our documentation and privacy notice and communicate the changes to you before starting to use the information in a new way.
How to complain
To provide feedback, ask for more details or make a complaint please contact email@example.com - we hope that we can resolve any query or concern you raise about our use of your information. You can also complain to the Information Commissioner at www.ico.org.uk where you can find further information about your rights and how to make a formal complaint.