1. Important information
This is the privacy notice of Amanda J Green Ltd, company number 09187285 registered in England and Wales. In this notice the terms, “we”, “us” or “our” refer to Amanda J Green Ltd.
This Privacy Notice sets out how Amanda J Green Ltd uses and protects any personal information that Amanda J Green Ltd collects and/or holds and how it may be used and shared.
Personal information means any information about an individual from which that person can be identified. It does not include information where the identify of a person has been removed.
We are required to notify you of this information under data protection legislation. Please ensure that you read this notice and any other similar notice we may provide to you from time to time when we collect or process personal information about you.
We are committed to protecting your privacy and you can be assured that personal data we hold about you will only be used in accordance with this Privacy Notice.
You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would appreciate the opportunity to deal with your concerns before you approach the ICO so please let us know in the first instance by contacting email@example.com. We hope that we can resolve any query or concern you raise about our use of your information.
It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.
2. The data we collect about you
We may collect, use, store and transfer the following types of personal data:
a) Contact data - first and last names, email address, telephone number, job title.
b) Financial data - billing address, bank account and details about orders and payments to and from you.
c) Marketing and communication data - your preferences in receiving marketing from us.
d) Technical data – see Cookies below.
e) Information necessary to enable the performance of the contract with you or your organisation.
In addition to the information we hold above, certain information is collected automatically when you visit our website. This involves the use of a cookie that collects anonymous data traffic which includes, but may not be limited to:
- The internet domain or IP address from which you access our site.
- The type of browser or operating system used to access our site.
- Referrals from internet search engines.
- The pages visited.
- The documents downloaded.
- The time spent on our site.
This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
If you wish to browse our website anonymously please OPT OUT of Google Analytics using the following link: Google Opt Out
4. How personal data is we collected
We collect personal information from you in the following ways:
a) Direct interactions – when you enquire about our products/services, during the performance of contracted services with you, when you complete online forms, join our mailing lists or correspond with us by email, post or phone.
b) Automated technology – when you browse or interact with our website, by using cookies and other similar technologies
5. How we use your personal data
We will only use your personal data where the law permits us to. The following circumstances are those where your personal data:
a) To enable the performance of the contract we may have with you or your organisation;
b) To provide you with the services, products or information you have requested;
c) To contact you about services we offer and resources we provide;
d) To comply with a legal obligation or where we have another legitimate interest in doing so.
You will only receive marketing communications from us, if you have requested information from us or purchased services from us, if you consent to marketing at the time we collect your personal data and you have not subsequently opted out or withdrawn your consent or if we have another basis to send you the marketing communication.
You can opt out of email marketing by clicking the unsubscribe link within the specific marketing email. You can also withdraw your consent to marketing at any time by contacting firstname.lastname@example.org. Even if you opt out of receiving marketing, we may still use your personal data for other purposes provided we have a lawful basis to do so.
We may process your personal data (without your knowledge of consent) where this is required or permitted by law.
6. Disclosure of your data
We may need to share limited personal data, for limited purposes, with our third party service providers for the purposes described above. We require all such third-party service providers to respect the security of your personal data and treat it in accordance with the law.
We will never sell your personal information.
7. How we protect your personal data
The security of your personal data is important to us. We have put in place appropriate physical, electronic and administrative procedures to ensure that your information is secure, accurate and up to date. We limit access to your personal information to those who have a genuine need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
8. How long we keep your information
We only keep your information for as long as is necessary to fulfil the purposes we collected it for, including satisfying any legal, professional, accounting or reporting requirements.
We seek to ensure that our data collection and processing is always proportionate – that is, we only collect and process what we need to, and we only store it for as long as we need to. We will notify you of any changes to data we collect or to the purposes for which we collect and process it.
Where it is necessary to keep your data for longer than the stipulated retention period your personal data will be anonymised so that it can no longer be associated with you. In this case we may use such information without further notice to you.
9. Your legal rights
You have the following rights under data protection law:
- The right to ask and have a copy of the personal data we hold about you;
- The right to delete or remove your personal data;
- The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you;
- The right to opt out of any marketing communications that we may send you.
To exercise any of the above rights please contact email@example.com.
You will not have to pay a fee to access your Personal Information, but we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We have security measures in place to ensure that those making access requests have the right to do so and that Personal Information is not disclosed to someone with no right to receive it. This may require us to ask for specific information from you to help us confirm your identity and ensure your right to access the information.
10. Changes to what we do
We regularly review and, where necessary, update our privacy information, policies, procedures and privacy notices. We will post any revisions on our website and we encourage you to periodically refer to this policy to remain up to date.